Frequently Asked QuestionsHow quickly does BITY respond to after-sales issues?

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Frequently Asked Questions

Everything you need to know about custom furniture, materials, global shipping, installation and after-sales service — all in one place.

How quickly does BITY respond to after-sales issues?

We offer 24-hour online customer service. For domestic customers, we provide on-site maintenance. For overseas clients, we offer remote guidance combined with local technical support to resolve issues promptly.
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How quickly does BITY respond to after-sales issues?

We offer 24-hour online customer service. For domestic customers, we provide on-site maintenance. For overseas clients, we offer remote guidance combined with local technical support to resolve issues promptly.

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