General FAQs

Find answers to common questions about our products and services

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What materials are used for custom sanitary ware? +
Our sanitary ware products use rock slabs, artificial stone and advanced moisture-proof mildew-proof technology. These materials ensure durability, easy cleaning and a premium aesthetic in wet environments.
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What pool surface materials does BITY use for infinity pools? +
Our infinity pools feature non-slip, wear-resistant pool surfaces designed for safety and longevity. The materials are corrosion-resistant and suitable for outdoor and semi-outdoor environments.
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Does BITY use solid wood in custom wardrobes? +
Yes. Solid wood is one of our core material options for custom wardrobes. We also offer eco-friendly boards, rock slabs and glass doors, allowing you to choose the best combination for your style and budget.
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How does BITY ensure material quality and consistency? +
As a factory-direct supplier, we control the entire production process from raw material sourcing to finished product. Our modern automated production lines and strict quality control ensure consistent quality across all orders.
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Are the materials suitable for humid climates? +
Absolutely. Our products are designed with moisture-proof, mildew-proof and corrosion-resistant technologies, making them ideal for humid climates, coastal areas and tropical environments.
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What hardware is used in BITY custom furniture? +
We use high-quality hardware including damping hinges, soft-close drawer slides and premium handles. All hardware components are selected for durability, smooth operation and long service life.
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Does BITY offer flame-retardant materials for kitchen cabinets? +
Yes. Our kitchen cabinets use flame-retardant boards as standard to ensure safety in cooking environments. Combined with waterproof cabinet bodies and quartz stone countertops, our cabinets are built for both safety and performance.
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How long does it take to complete a custom project? +
Project timelines vary depending on scope and complexity. After confirming the design plan, our modern automated production lines ensure efficient manufacturing. We will provide a detailed timeline during the quotation stage.
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Can I visit the BITY factory before placing an order? +
Yes, we welcome factory visits. You can see our automated production lines, quality control processes and material selections firsthand. Please contact us in advance to schedule a visit.
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Are BITY's materials environmentally friendly? +
Yes. We use ENF-grade eco-friendly boards, solid wood, rock slabs, stainless steel and other premium materials that meet international environmental standards. Health and sustainability are at the core of our material selection.
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What countertop materials are used for custom cabinets? +
Our custom cabinets feature quartz stone countertops known for their durability, scratch resistance and easy maintenance. We also offer rock slab options for a more luxurious finish.
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Are the cabinet bodies waterproof? +
Yes. All our cabinet bodies are constructed with waterproof materials and flame-retardant boards to ensure long-term durability in kitchen and bathroom environments where moisture exposure is frequent.
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What is BITY's design philosophy? +
Our core philosophy is 'Design Leading Life, Quality Creating Value'. We combine aesthetics, functionality and comfort to create exclusive living spaces tailored to each client's lifestyle and preferences.
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Who are BITY's target customers? +
We serve global customers ranging from villa owners and high-end apartment residents to resort mansion developers. Whether you are an individual homeowner or a commercial project manager, we provide tailored solutions.
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What languages does the BITY website support? +
Our website supports both Chinese and English with bilingual comparison, making it easy for both domestic and international customers to browse products, submit inquiries and access our services.
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What is BITY Full House Customization? +
BITY Full House Customization is a professional brand focusing on high-end full-house customization and private residential leisure space solutions. We integrate top-tier global supply chains and modern automated production lines to provide one-stop services from design to installation.
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What products and services does BITY provide? +
Our core business covers four categories: custom wardrobes, integral cabinets, customized sanitary ware and infinity pools. We provide a full chain of services including space planning, design R&D, custom production, global logistics, on-site installation and after-sales maintenance.
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Does BITY support overseas orders and global shipping? +
Yes. We support global shipping, on-site measurement, installation guidance and project implementation. Our services cover villas, high-end apartments and resort mansions worldwide.
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How can I get a quotation from BITY? +
Simply submit your requirements through our online form or contact us via WhatsApp, email or WeChat. After receiving your needs, we will provide a preliminary plan and quotation within 24 hours.
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Is BITY a factory-direct supplier? +
Yes. BITY is a factory-direct supplier with no middlemen. This means you get competitive pricing, quality control from the source, and faster production turnaround for your custom projects.
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What types of custom wardrobes does BITY offer? +
We offer whole-house wardrobes, cloakrooms, tatami, entrance cabinets, TV cabinets and wine cabinets. Multiple styles are available including Italian minimalist, modern light luxury, new Chinese style and Nordic simple, all using eco-friendly boards, solid wood, rock slabs and smart lighting systems...
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What kitchen layouts are available for custom cabinets? +
We provide integral kitchen customization for L-shaped, U-shaped, double straight and island counter layouts. Our cabinets feature quartz stone countertops, waterproof cabinet bodies, flame-retardant boards, embedded appliances and hardware dampers for classified drawer storage.
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Can BITY customize sanitary ware for irregular bathrooms? +
Absolutely. Our custom sanitary ware integrates bathroom cabinets, vanity tops, niches and storage cabinets. Using rock slabs, artificial stone and moisture-proof mildew-proof technology, we can customize for large, small and irregular bathroom spaces with dry-wet separation planning.
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What features does the BITY infinity pool include? +
Our infinity pools are customized for villa courtyards, rooftops and private gardens. They include constant temperature systems, water circulation filtration, non-slip wear-resistant pool surfaces, and can be integrated with leisure areas, lighting and water features for a seamless design.
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Can I choose different materials for my custom wardrobe? +
Yes. We offer a wide range of materials including eco-friendly ENF-grade boards, solid wood, rock slabs, glass doors and stainless steel. All materials meet international environmental standards and can be combined to match your preferred style.
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Does BITY support smart features in custom furniture? +
Yes. Our custom wardrobes can be equipped with smart lighting systems, and our cabinets support embedded electrical appliances and hardware damping systems. We integrate modern technology into furniture design for enhanced functionality and convenience.
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What styles are available for custom cabinets and wardrobes? +
We support Italian minimalist, modern light luxury, new Chinese style, Nordic simple and many other design styles. Our design team works with you to match the furniture style with your overall architectural and interior design concept.
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Can BITY customize furniture for open kitchen designs? +
Yes. Our custom cabinet solutions are specifically designed to accommodate open kitchens, home kitchens and villa kitchen-dining integration scenarios. We optimize layout, storage and aesthetics for seamless open-plan living.
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Are BITY custom products moisture-proof and durable? +
All our products are built with durability in mind. Wardrobes feature moisture-proof and durable construction, cabinets use waterproof bodies and flame-retardant boards, and sanitary ware employs moisture-proof mildew-proof technology for long-lasting performance.
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Can I customize the size and function of every product? +
Yes. At BITY, 100% customization means sizes, styles, materials and functions can all be tailored to your needs. Whether it is a wardrobe, cabinet, sanitary ware or infinity pool, every detail is designed according to your space and preferences.
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General FAQs

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