Frequently Asked Questions What happens if my product is damaged during transportation?

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Frequently Asked Questions

Everything you need to know about custom furniture, materials, global shipping, installation and after-sales service — all in one place.

What happens if my product is damaged during transportation?

If any product is damaged during shipping, we will arrange replacement or compensation within 48 hours. Simply contact our after-sales team with photos of the damage and your order details.
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What happens if my product is damaged during transportation?

If any product is damaged during shipping, we will arrange replacement or compensation within 48 hours. Simply contact our after-sales team with photos of the damage and your order details.

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